
10-31-2008, 07:09 AM
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Join Date: Oct 2008
Posts: 33
Rep Power: 2
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[MySpace] Message Sender - Version: 3.6
Uberbots I need support for your product. Can you please help me?
below is a .jpeg of the error that I am getting when using the program.
http://uberbots.net/forum/attachment...creen-shot.jpg
Also here is a statement from your policy:
"If you run into any problems using or running the application we will assist you until it is fixed. Or provide a custom solution if necessary. We promise to provide full support!"
All I am asking is for a simple resolution or information as to what could be causing the issue that I am receiving. I am receiving some type of problem in the software and it is not working for me. Can you recommend anything that would be helpful?
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10-31-2008, 07:20 AM
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Tech Support
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Join Date: May 2007
Posts: 2,424
Rep Power: 10
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you must be doing something wrong because its working for all users!
__________________ Get us as much information as you can, tell us the software name and version and let us investigate!
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10-31-2008, 07:34 AM
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Join Date: Oct 2008
Posts: 33
Rep Power: 2
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any idea on what I could be doing wrong to cause this?
I plugged these accounts into another myspace message sender, and its sending perfect.
I used your demo on my other computer and its giving me the same issue.
What small item would cause this?
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10-31-2008, 11:20 AM
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Senior Member
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Join Date: Mar 2008
Posts: 130
Rep Power: 7
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Hello
U put a debug file so that we can see wats going wrong without debug cant say exactly wat the problem is may be the data U put to be sent in message would have been some different format and causing some error.Something in settings went wrong some data U dint provide correctly I think
Keep Smiling
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10-31-2008, 06:03 PM
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Join Date: Oct 2008
Posts: 33
Rep Power: 2
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I trouble shot my steps as best as possible. I am a PC Tech with over 8yrs experience, but no coder.
This is what I did:
Step 1:
1. I checked all of my .txt files, and everything appeared fine. After still getting the issue I went to step 2.
Step 2
I re-downloaded the application, and used the default message that was already in there and did not change anything, except enter my accounts. Still same issue!
Step 3:
I downloaded the demo onto another computer of mine, loaded just my accounts and still the same issue! I have tried several different internet connections, same issue.
I paid $175 for a package that I cannot use. Just got off the phone with paypal, explained everything and they are prepared to refund me. I let them know about the NO REFUND policy, and they said that I first have to try to get this statement fulfilled before they can issue a refund: “we will assist you until it is fixed. Or provide a custom solution if necessary.”
So I will be calling them back within 24 hrs to let them know that I notified Uberbots of my re-attempt to receive a working product. I do not care who it is working for, GREAT FOR THEM. It is not working for me, and I need HELP! I do not need someone to tell me “its working and now I am closing this thread” that is not support at ALL! That definitely is not trying to assist me until it is fixed or providing me with a custom solution if necessary!
Again PayPal is expecting my call back, to prove that this part of the refund policy was not honored.\
Here is what I told PayPal:
"If the merchant (uberbots) is allowed to sale faulty software to customers, and provide inadequate support then I am going to start another business, put up half working software, sell it and say NO REFUNDS! I am going to put up extremely limited trials so they can barely test what I have. Just enough to get them to buy the software, then I am going to take their money, and provide inadequate support. I am going to closed support requests, and give some customers working software, and if it is not working for others, then I am not going to care.”
They gave me the response I was looking for:
IT’S ILLEGAL!
I am up to the ceiling with this software. I would even be willing to have them cut off the 4 Myspace programs and give me the Hi5 programs instead. That seems like a custom solution that is fair! Hopefully the Hi5 works!
If I show PayPal I am not receiving the statement in the refund policy they are just going to take my money back for me.
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10-31-2008, 06:19 PM
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Join Date: Oct 2008
Posts: 33
Rep Power: 2
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Uber,
I would even be willing to take this:
Uber Bots - MySpace Winsock Bundle Seven
Even exchange. You can KEEP the $56 difference. I just want a working solution. Maybe give me some transfer credit or something in the future, because I am thinking about getting a new laptop.
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10-31-2008, 06:20 PM
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Join Date: Oct 2008
Posts: 33
Rep Power: 2
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Its the Hi5 bundle, I don't know why it says Myspace
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10-31-2008, 06:21 PM
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Join Date: Oct 2008
Posts: 33
Rep Power: 2
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Actually, I am more seeking the Hi5 account checker, message sender, account creator, and commentor. Its a more than fair and easy exchange. I would rather get something I can use, rather than a refund and have to look for a new solution
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10-31-2008, 06:23 PM
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Join Date: Oct 2008
Posts: 33
Rep Power: 2
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All I am asking is that you honor this statement from your refund policy:
We guarantee you will not need a refund! If you run into any problems using or running the application we will assist you until it is fixed. Or provide a custom solution if necessary. We promise to provide full support!
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10-31-2008, 06:24 PM
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Join Date: Oct 2008
Posts: 33
Rep Power: 2
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Originally Posted by wishhar
U put a debug file so that we can see wats going wrong without debug cant say exactly wat the problem is may be the data U put to be sent in message would have been some different format and causing some error.Something in settings went wrong some data U dint provide correctly I think
Keep Smiling
I already loaded a debug file, in the debug section
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10-31-2008, 10:13 PM
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Senior Member
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Join Date: Mar 2008
Posts: 130
Rep Power: 7
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Originally Posted by carriem
I already loaded a debug file, in the debug section
Hi wat i find is actually the accounts U are using have already got deleted
by myspace , use some new created accounts and try again
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10-31-2008, 10:23 PM
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Join Date: Oct 2008
Posts: 33
Rep Power: 2
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I have been sitting dorment this entire week waiting to lauch my campaign. Please just help me with this:
Here are the activation codes for the Hi5 bots:
Account Creator:
ee42f366cca6d562e02bb3efa11c3b650a6d8593f919aff9b5 353e6d55d43058
Account Checker:
484aae95531a183588553599c1a7b80b431187508249f01ac5 7b190c576fc0a1
Message Sender:
41927acece9e289988db677db1826a3c1f75e60f0a86afa2ad 77062a6313c607
Comment Poster:
e513cbd833aa943a6d7c1a39c939b44c200e1376b3770963be 0613d6346405f0
If you need the codes from the myspace bots please let me know. Thanks
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10-31-2008, 10:25 PM
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Join Date: Oct 2008
Posts: 33
Rep Power: 2
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If you need any of my transaction information please let me know. I have also sent an email to you from the same email address I paid through paypal.
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11-01-2008, 04:43 AM
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Join Date: Oct 2008
Posts: 33
Rep Power: 2
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Any regards to my request?
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